FAQ

Everything you're about to ask

[01/02] GENERAL

Using Veda

What kind of speech can Veda caption?

Veda is built for Indian speech patterns, including code-switched speech like Hinglish and Kanglish, where speakers move between English and an Indian language in the same sentence.

Does Veda translate videos?

Not yet. Veda currently captions your content accurately in the original language and finds your best moments. Translation is on the roadmap.

Do I need editing skills?

No. Upload a video and Veda handles the cutting, vertical reframing and captioning. You review the clips and download the ones you want.

How is my content used?

On the Free plan, content you upload is used to train and improve our AI models, as a condition of free access. On paid plans, your content is not used for training unless you opt in, and you can change this at any time. See the Privacy Policy for details.

What are your support hours?

Email support at vedahub2026@gmail.com, Monday to Friday, 10:00–18:00 IST, excluding public holidays. We do not offer 24/7 or telephone support.

[02/02] BILLING

Plans, tokens and billing

What are tokens?

Tokens measure how much processing your videos use, roughly 200 tokens per minute of source video. Every plan includes a monthly allowance, and you can top up any time.

Is there a free plan?

Yes. The Free plan includes 6,000 tokens (about 30 minutes of video) every month, with clip generation and captioning included. It is not a trial: it renews every month for as long as you use it, and no card is required.

Do unused tokens roll over?

Plan tokens reset at the start of each billing month and do not carry forward. Tokens you buy as a one-off top-up never expire, so they stay in your balance until you use them.

What happens if I run out mid-month?

You can buy a ₹299 top-up for 12,000 tokens at any time, or upgrade your plan. Upgrading works out cheaper per token than repeated top-ups.

Can I cancel anytime?

Yes. Plans are monthly and you can cancel from your account settings. You keep access to your remaining balance until the end of the paid period.

Is GST included in the prices?

No. All prices shown exclude 18% GST, which is added at checkout.

Do you offer annual billing?

Not yet on self-serve plans. For committed annual volume, get in touch about Enterprise pricing.

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